FOR SERVICE SUPPORT, CALL 1800 425 0011 OR CLICK HERE FOR SELF-SUPPORT.

FOR SALES ENQUIRIES, GIVE A MISSED CALL ON 9999322000 TO RECEIVE A CALLBACK.

Vulnerability in Web Config in Printers and Network Interface Products

Thank you for using Epson products.


A vulnerability has been identified in some Epson printers and network interface products in software (Web Config*) that can check the status of the product itself or change settings on a Web browser.

* Web Config allows you to check the status of the product or change the settings by entering the IP address of the product in the URL field on a web browser such as Edge or Safari. Web Config may be referred to as Remote Manager in some products.

·       Confirmed vulnerabilities

The following two vulnerabilities have been identified.

1.      Cross-Site Scripting (XSS) Vulnerability
By accessing a specially crafted page, a script may be embedded in the settings of the product itself through the Web Config of the product in question.

2.      Cross-Site Request Forgeries (CSRF) vulnerability
By accessing a specially crafted page, the settings of the product itself may be changed through the Web Config of the product.


·       Impact of vulnerability

Currently, there are no reports of attacks exploiting this vulnerability.


 

·       Target products and countermeasures

·       Products other than the following are not affected because there are no vulnerabilities or measures have been taken at the time of shipment.

·       For products that are currently on sale, we plan to release countermeasure firmware as follows. After the firmware is released, we strongly recommend that you download it from the Epson website and apply the update.

·       For products that have not been supplied or are not scheduled to be supplied, we strongly recommend that you take measures by "Workaround method".

Product Name

XSS Vulnerability

CSRF Vulnerability

Countermeasure

Scheduled release

SC-T3200 Series

Not applicable

Applicable

Apply firmware

Mid-June 2023

SC-T5200 Series

Not applicable

Applicable

Apply firmware

Mid-June 2023

SC-T7200 Series

Not applicable

Applicable

Apply firmware

Mid-June 2023

SC-T5200D Series

Not applicable

Applicable

Apply firmware

Mid-June 2023

SC-T7200D Series

Not applicable

Applicable

Apply firmware

Mid-June 2023

SC-P5000 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: N027N2, 5 April, 2023

SC-P7000 Series

Not applicable

Applicable

Apply firmware

Early-July 2023

SC-P9000 Series

Not applicable

Applicable

Apply firmware

Early-July 2023

SC-P6000 Series

Not applicable

Applicable

Apply firmware

Early-July 2023

SC-P8000 Series

Not applicable

Applicable

Apply firmware

Early-July 2023

SC-P20000 Series

Not applicable

Applicable

Apply firmware

Mid-July 2023

SC-S80600 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: SA011MB, 31 March, 2023

SC-S60600 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: HA027K2, 31 March, 2023

SC-S40600 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: BA027K2, 30 March, 2023

SC-S60600L Series

Not applicable

Applicable

Apply firmware

F/W Ver.: HC001LA, 31 March, 2023

SC-S80600L Series

Not applicable

Applicable

Apply firmware

F/W Ver.: SC024M3, 31 March, 2023

SC-F7200 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: CO011LA, 31 March, 2023

SC-F6300 Series

Not applicable

Applicable

Apply firmware

Late-September 2023

SC-F9400 Series

Not applicable

Applicable

Apply firmware

F/W Ver.: MT026L5, 31 March, 2023

SC-F9400H Series

Not applicable

Applicable

Apply firmware

F/W Ver.: MU026L5, 31 March, 2023

SC-F2100 Series

Not applicable

Applicable

Apply firmware

Early-August 2023

TM-C7500

Not applicable

Applicable

Apply firmware

F/W Ver.: WAI34400, 27 March, 2023

TM-C3500

Not applicable

Applicable

Apply firmware

F/W Ver.: WAM32500, 27 March, 2023

TM-C3400

Not applicable

Applicable

Workaround

―

TM-C610

Not applicable

Applicable

Workaround

―

PX-B510

Not applicable

Applicable

Workaround

―

PX-B500

Not applicable

Applicable

Workaround

―

StylusPro3800

Not applicable

Applicable

Workaround

―

StylusPro3800C

Not applicable

Applicable

Workaround

―

StylusPro3850

Not applicable

Applicable

Workaround

―

StylusPro3880

Not applicable

Applicable

Workaround

―

StylusPro3885

Not applicable

Applicable

Workaround

―

StylusPro3890

Not applicable

Applicable

Workaround

―

StylusPhotoR3000

Not applicable

Applicable

Workaround

―

StylusPhotoR2000

Not applicable

Applicable

Workaround

―

SC-P400 Series

Not applicable

Applicable

Workaround

―

SC-P600 Series

Not applicable

Applicable

Workaround

―

SC-P800 Series

Not applicable

Applicable

Workaround

―

StylusPro4450

Not applicable

Applicable

Workaround

―

StylusPro4880

Not applicable

Applicable

Workaround

―

StylusPro4880C

Not applicable

Applicable

Workaround

―

StylusPro7450

Not applicable

Applicable

Workaround

―

StylusPro7880

Not applicable

Applicable

Workaround

―

StylusPro7880C

Not applicable

Applicable

Workaround

―

StylusPro9450

Not applicable

Applicable

Workaround

―

StylusPro9880

Not applicable

Applicable

Workaround

―

StylusPro9880C

Not applicable

Applicable

Workaround

―

StylusPro11880

Not applicable

Applicable

Workaround

―

StylusPro11880C

Not applicable

Applicable

Workaround

―

StylusProGS6000

Not applicable

Applicable

Workaround

―

StylusProWT7900

Not applicable

Applicable

Workaround

―

StylusProWT7910

Not applicable

Applicable

Workaround

―

StylusPro7700

Not applicable

Applicable

Workaround

―

StylusPro7710

Not applicable

Applicable

Workaround

―

StylusPro7700M

Not applicable

Applicable

Workaround

―

StylusPro7710M

Not applicable

Applicable

Workaround

―

StylusPro9700

Not applicable

Applicable

Workaround

―

StylusPro9710

Not applicable

Applicable

Workaround

―

StylusPro4900

Not applicable

Applicable

Workaround

―

StylusPro4910

Not applicable

Applicable

Workaround

―

StylusPro7890

Not applicable

Applicable

Workaround

―

StylusPro7908

Not applicable

Applicable

Workaround

―

StylusPro7900

Not applicable

Applicable

Workaround

―

StylusPro7910

Not applicable

Applicable

Workaround

―

StylusPro9890

Not applicable

Applicable

Workaround

―

StylusPro9908

Not applicable

Applicable

Workaround

―

StylusPro9900

Not applicable

Applicable

Workaround

―

StylusPro9910

Not applicable

Applicable

Workaround

―

SC-T3000 Series

Not applicable

Applicable

Workaround

―

SC-T5000 Series

Not applicable

Applicable

Workaround

―

SC-T7000 Series

Not applicable

Applicable

Workaround

―

SC-P10000 Series

Not applicable

Applicable

Workaround

―

SC-S30600 Series

Not applicable

Applicable

Workaround

―

SC-S50600 Series

Not applicable

Applicable

Workaround

―

SC-S70600 Series

Not applicable

Applicable

Workaround

―

SC-F6000 Series

Not applicable

Applicable

Workaround

―

SC-F7000 Series

Not applicable

Applicable

Workaround

―

SC-F7100 Series

Not applicable

Applicable

Workaround

―

SC-F6200 Series

Not applicable

Applicable

Workaround

―

SC-F9200 Series

Not applicable

Applicable

Workaround

―

SC-F9300 Series

Not applicable

Applicable

Workaround

―

SC-F2000 Series

Not applicable

Applicable

Workaround

―

StylusPro9860

Not applicable

Applicable

Workaround

―

StylusPro9906D

Not applicable

Applicable

Workaround

―

SC-B7000 Series

Not applicable

Applicable

Workaround

―

AcuLaser 2600N

Applicable

Applicable

Workaround

―

AcuLaser C1900

Applicable

Applicable

Workaround

―

AcuLaser C2000

Applicable

Applicable

Workaround

―

AcuLaser C2600N

Applicable

Applicable

Workaround

―

AcuLaser C2800DN

Applicable

Applicable

Workaround

―

AcuLaser C2800N

Applicable

Applicable

Workaround

―

AcuLaser C3800DN

Applicable

Applicable

Workaround

―

AcuLaser C3800N

Applicable

Applicable

Workaround

―

AcuLaser C4000

Applicable

Applicable

Workaround

―

AcuLaser C4100

Applicable

Applicable

Workaround

―

AcuLaser C4200DN

Applicable

Applicable

Workaround

―

AcuLaser C8500

Applicable

Applicable

Workaround

―

AcuLaser C9000

Applicable

Applicable

Workaround

―

AcuLaser C9100

Applicable

Applicable

Workaround

―

AcuLaser C9200N

Applicable

Applicable

Workaround

―

AcuLaser C9300N

Applicable

Applicable

Workaround

―

AcuLaser CX28DN

Applicable

Applicable

Workaround

―

AcuLaser M2000DN

Applicable

Applicable

Workaround

―

AcuLaser M2010DN

Applicable

Applicable

Workaround

―

AcuLaser M2300DN

Applicable

Applicable

Workaround

―

AcuLaser M2310DN

Applicable

Applicable

Workaround

―

AcuLaser M2400DN

Applicable

Applicable

Workaround

―

AcuLaser M2410DN

Applicable

Applicable

Workaround

―

AcuLaser M4000N

Applicable

Applicable

Workaround

―

AcuLaser M7000N

Applicable

Applicable

Workaround

―

AcuLaser M8000N

Applicable

Applicable

Workaround

―

AcuLaser MX20DN

Applicable

Applicable

Workaround

―

AcuLaser MX21DNF

Applicable

Applicable

Workaround

―

AL-C500DN

Applicable

Applicable

Workaround

―

EPL-5700

Applicable

Applicable

Workaround

―

EPL-C8200

Applicable

Applicable

Workaround

―

EPL-N2000

Applicable

Applicable

Workaround

―

EPL-N2000K

Applicable

Applicable

Workaround

―

EPL-N2050

Applicable

Applicable

Workaround

―

EPL-N2050+

Applicable

Applicable

Workaround

―

EPL-N2700

Applicable

Applicable

Workaround

―

EPL-N2750

Applicable

Applicable

Workaround

―

EPL-N3000

Applicable

Applicable

Workaround

―

EPL-N4000

Applicable

Applicable

Workaround

―

EPL-N4000+

Applicable

Applicable

Workaround

―

EPL-N7000

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base TX USB Print Server (C82402*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base TX USB Print Server (C82403*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx High Speed Int.Print Server (C82405*)

Applicable

Applicable

Workaround

―

EpsonNet 802.11g wireless Ext. Print Server (C82422*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Int. Print Server 5 (C82434*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Int. Print Server 5e (C82435*)

Applicable

Applicable

Workaround

―

EpsonNet 802.11b/g Wireless and 10/100 Base Tx Ext. Print Server
(C82437*)

Applicable

Applicable

Workaround

―

EpsonNet Authentication Print
(C82440*)

Applicable

Applicable

Workaround

―

EpsonNet 10 Base 2/T Int. Print Server (C82362*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Ext. Print Server (C82363*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Ext. Print Server (C82364*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx External Print Server (C82378*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Int. Print Server (C82384*)

Applicable

Applicable

Workaround

―

EpsonNet 10/100 Base Tx Int―. Print Server 2 (C82391*)

Applicable

Applicable

Workaround

―

EpsonNet 802.11b Wireless Ext. Print Server (C82396*)

Applicable

Applicable

Workaround

―

EpsonNet 802.11b Wireless Ext. Print Server (C82397*)

Applicable

Applicable

Workaround

―

EpsonNet 802.11b Wireless Ext. Print Server (C82398*)

Applicable

Applicable

Workaround

―

EPSON Network Image Express
(B80836*)

Applicable

Applicable

Workaround

―

EPSON Network Image Express Card (B80839*)

Applicable

Applicable

Workaround

-

·       Workaround method

In order for customers to use the product safely and securely, please install and configure it according to the security guidebook.

·       Installation and configuration according to the security guidebook

1.     Connecting to the Internet

The product should not be directly connected to the Internet and should be installed in a network protected by a firewall. In that case, please set a private IP address and operate.

2.     Administrator password

Set an administrator password for each product.
The administrator password should be a complex string that is difficult for others to guess, such as mixing not only English characters but also symbols and numbers to make it 8 characters or more.

Please check the Security Guidebook here.

 

·       Stronger workaround – Block HTTP (TCP/80 port) access to the product


1.     Blocked by product

For the following products, you can block HTTP access (TCP/80 port) in Web Config.

·       Business Printer: AcuLaser C9300N/ AcuLaser M7000N

·       Commercial & Industrial Printers: SC-T3200 Series/SC-T5200 Series/SC-T7200 Series/SC-T5200D Series/SC-T7200D Series


2.     Shut off by network equipment in the installation environment

After configuring the product, block HTTP access (TCP/80 port) to the product with a network device (router or switch). Open the port only when you need to update the application settings or firmware.
* Due to blockage, the functions in Web Config may not be available.

Click Here to know more on Vulnerability in Web Config in Printer & Scanner Products
Click Here to know more on Vulnerability in Web Config in Other Printer Products
Click Here to know more on Vulnerability in Web Config in Projector Products
Click Here to know more on Vulnerability in Web Config in LFP & POS Products